The
Blog
I often talk about client experience, as it can easily make or break a business for an online entrepreneur. And yet, we have a skewed vision of what a true client experience looks like. ❌ Gift boxes and feedback forms given at the end of your time together are NOT a client experience. They are […]
Recent Posts
I often talk about client experience, as it can easily make or break a business for an online entrepreneur. And yet, we have a skewed vision of what a true client experience looks like. ❌ Gift boxes and feedback forms given at the end of your time together are NOT a client experience. They are […]
If you are here, you probably have received a negative review and you don’t yet know how to respond. That’s ok! After 10+ years of working in a customer focused industry, I am sharing my PR tips and tricks with you. Here is my strategy on how you can respond to a negative review DIFFERENT […]
