Business Strategy

The Blog

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I know without every meeting you, that if you’re a high-performer you can take almost any funnel, framework, or “proven system” you find online and implement it. You’ve already done it. More than once, I would bet. You’ve joined programs, reverse-engineered people you admire, and followed someone’s launch sequence just to understand what makes it convert.

The Coaching Industry Has a Strategy Addiction

Leadership

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I often talk about client experience, as it can easily make or break a business for an online entrepreneur. And yet, we have a skewed vision of what a true client experience looks like. ❌ Gift boxes and feedback forms given at the end of your time together are NOT a client experience. They are […]

Your Client Experience Matters

Business Strategy

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If you are here, you probably have received a negative review and you don’t yet know how to respond. That’s ok! After 10+ years of working in a customer focused industry, I am sharing my PR tips and tricks with you. Here is my strategy on how you can respond to a negative review DIFFERENT […]

How to Respond to a Negative Review

Business Strategy

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